F: How long are your delivery times?

A: Within Europe we have a delivery time of 3 weeks after proforma invoice. The delivery time outside the EU depends on the country of origin (where it has to be delivered to). Do you want to know where your country belongs to. Then contact us via the contact form that is mentioned on our website.

 

F: How long do your products last?

A: Most products have a shelf life of two years. And some products are slightly below or above that. For example, black pepper has a shelf life of four years. Ground spices have a shelf life of 2 to 3 years and dried green herbs remain good for 1 to 3 years.

 

F: I have a complaint about a product or service, where can I report this?

A: If you have a complaint about our products or services, you can contact us via the contact form listed on our website. You will receive a substantive response from us within 1 day after receipt of the complaint. All your matters will be resolved properly.

 

F: Do we ship worldwide?

A: Yes, all our products can be delivered worldwide to the desired location and time.